Fast Cash-Manchester

6 REASONS TO COUNT ON US

1. You’ll be treated well. We have a 97.1% satisfaction rate among surveyed clients. Though we are part of a multi-state group of offices, the owner of the company meets with every new team member just to discuss customer service, and to have them sign our Customer Care Pledge—you’ll see those in the lobby when you come in! (Also: ask any member of our team to show you their 20 BASICS OF CUSTOMER CARE card!)

2. We’ve been around. We opened in 1999, and our ownership has been helping folks out with their short-term cash needs since 1994. A large majority of our business is from return customers. We’ve had many years of experience in taking good care of folks when they need a little help until payday.

3. We are proud to be good citizens. We’re licensed by the state of Tennessee to provide our cash advance services. Like a bank or finance company, you can be sure we answer to the Tennessee Department of Financial Institutions. Our family of stores is now in four states. We’ve served our community since 1999. We are a member of the Coffee County Chamber of Commerce, the Community Financial Services Association, and the Tennessee Check Advance Association.

4. We won’t hassle you. We know that we all have cash flow problems from time to time, so we know that every customer deserves all of our respect. We ask for no more information than we have to, then we keep it private. We explain our services thoroughly—until you understand.

5. We make sure we do what we say we will do. We make certain your check or title is filed then held as agreed. You’ll always get copies of the contract you sign so you can feel secure. You’re legally protected from checks being run through incorrectly. Your contract will always be explained to you when you do your first agreement with us.

6. We are genuinely concerned about our customers: We don’t want you to be “stuck” in an advance with us. Like a doctor’s office, we want you to use us only when you need us. We provide ongoing information and reminders about using our service wisely. We offer this website, and we always have a “Helpful Hints” brochure on the counter you’re welcome to. We offer title customers an update letter before any pledge period is over to remind you of the status of your account. Or, for check advance customers, we offer you a completely optional courtesy call (a couple of days before your check advance is due), so it won’t catch you off-guard!